We have drawn up this privacy policy (version 30.07.2022-311199095) to explain to you, in accordance with the requirements of the General Data Protection Regulation (EU) 2016/679 , what information we collect, how we use data and what choices you have as a visitor to this website.

Unfortunately, it is in the nature of things that these explanations sound very technical, but we have tried to describe the most important things as simply and clearly as possible.

Automatic data storage
When you visit websites these days, certain information is automatically created and stored, including on this website.

When you visit our website as you are doing now, our web server (the computer on which this website is stored) automatically stores data such as:

• ​the address (URL) of the website accessed
• Browser and browser version
• the operating system used
• the address (URL) of the previously visited page (referrer URL)
• the hostname and IP address of the device from which access is made
• Date and Time

​in files (web server log files).

As a rule, web server log files are stored for two weeks and then automatically deleted. We do not pass this data on, but cannot rule out that this data will be viewed if illegal behavior occurs.

Cookies
Our website uses HTTP cookies to store user-specific data.
Below we explain what cookies are and why they are used so that you can better understand the following privacy policy.

What exactly are cookies?
Whenever you surf the Internet, you use a browser. Well-known browsers include Chrome, Safari, Firefox, Internet Explorer and Microsoft Edge. Most websites store small text files in your browser. These files are called cookies.

One thing cannot be denied: cookies are really useful little helpers. Almost all websites use cookies. To be more precise, they are HTTP cookies, as there are other cookies for other areas of application. HTTP cookies are small files that are stored on your computer by our website. These cookie files are automatically stored in the cookie folder, the "brain" of your browser. A cookie consists of a name and a value. When defining a cookie, one or more attributes must also be specified.

Cookies store certain user data about you, such as language or personal page settings. When you visit our site again, your browser sends the "user-related" information back to our site. Thanks to the cookies, our website knows who you are and offers you your usual default settings. In some browsers, each cookie has its own file, in others, such as Firefox, all cookies are stored in a single file.

There are both first-party cookies and third-party cookies. First-party cookies are created directly by our site, third-party cookies are created by partner websites (e.g. Google Analytics). Each cookie must be evaluated individually, as each cookie stores different data. The expiration time of a cookie also varies from a few minutes to a few years. Cookies are not software programs and do not contain viruses, Trojans or other "malware". Cookies also cannot access information on your PC.

For example, cookie data can look like this:

• ​Name : _ga
• Expiry time: 2 years
• Use: Differentiation of website visitors
• Example value: GA1.2.1326744211.152311199095

​A browser should support the following minimum sizes:

• ​A cookie should be able to contain at least 4096 bytes
• At least 50 cookies should be able to be stored per domain
• A total of at least 3000 cookies should be able to be stored

​What types of cookies are there?
The question of which cookies we use in particular depends on the services used and is explained in the following sections of the privacy policy. At this point we would like to briefly explain the different types of HTTP cookies.

There are 4 types of cookies:

Strictly necessary cookies:
These cookies are necessary to ensure basic functions of the website. For example, these cookies are needed when a user puts a product in the shopping cart, then continues browsing on other pages and only later proceeds to checkout. These cookies do not delete the shopping cart, even if the user closes their browser window.

​Functional cookies:
These cookies collect information about user behavior and whether the user receives any error messages. In addition, these cookies are also used to measure the loading time and behavior of the website in different browsers.

Targeted cookies:
These cookies improve user experience. For example, entered locations, font sizes or form data are stored.

Advertising cookies:
These cookies are also called targeting cookies. They are used to deliver individually tailored advertising to the user. This can be very practical, but also very annoying.

Usually, when you visit a website for the first time, you will be asked which of these types of cookies you would like to accept. And of course, this decision will also be saved in a cookie.

How can I delete cookies?
You decide how and whether you want to use cookies. Regardless of which service or website the cookies come from, you always have the option of deleting cookies, only partially allowing them or deactivating them. For example, you can block third-party cookies but allow all other cookies.

If you want to find out which cookies have been stored in your browser, if you want to change or delete cookie settings, you can find this in your browser settings:

Chrome: Delete, enable and manage cookies in Chrome
Safari: Managing cookies and website data with Safari
​Firefox : Clear cookies to remove data that websites have stored on your computer
​Internet Explorer: Deleting and managing cookies
​Microsoft Edge: Delete and manage cookies

​If you do not want cookies at all, you can set your browser so that it always informs you when a cookie is to be placed. This way you can decide for each individual cookie whether you want to allow the cookie or not. The procedure varies depending on the browser. The best thing to do is to search for the instructions in Google using the search term “delete cookies Chrome” or “deactivate cookies Chrome” in the case of a Chrome browser or replace the word “Chrome” with the name of your browser, e.g. Edge, Firefox, Safari.

​What about my data protection?
The so-called "Cookie Guidelines" have been in place since 2009. They state that the storage of cookies requires your consent. However, there are still very different reactions to these guidelines within the EU countries. In Germany, the Cookie Guidelines have not been implemented as national law. Instead, this guideline has been largely implemented in Section 15 Paragraph 3 of the Telemedia Act (TMG).

If you want to know more about cookies and are not afraid of technical documentation, we recommend https://tools.ietf.org/html/rfc6265 , the Request for Comments of the Internet Engineering Task Force (IETF) called “HTTP State Management Mechanism”.

Storage of personal data

Personal data that you send to us electronically on this website, such as name, email address, address or other personal information when submitting a form or comments in the blog, will be used by us together with the time and IP address only for the specified purpose, stored securely and not passed on to third parties.

We therefore only use your personal data to communicate with those visitors who expressly request contact and to process the services and products offered on this website. We do not pass on your personal data without your consent, but we cannot rule out that this data will be viewed in the event of illegal behavior.

If you send us personal data by email - outside of this website - we cannot guarantee secure transmission and protection of your data. We recommend that you never send confidential data unencrypted by email.

The legal basis according to Article 6 paragraph 1 a GDPR (lawfulness of processing) is that you give us your consent to process the data you have entered. You can revoke this consent at any time - an informal email is sufficient, you can find our contact details in the imprint.

​Rights under the General Data Protection Regulation
According to the provisions of the GDPR, you are generally entitled to the following rights:

• Right to rectification (Article 16 GDPR)
• Right to erasure (“right to be forgotten”) (Article 17 GDPR)
• Right to restriction of processing (Article 18 GDPR)
• Right to notification – obligation to notify in connection with the rectification or erasure of personal data or the restriction of processing (Article 19 GDPR)
• Right to data portability (Article 20 GDPR)
• Right to object (Article 21 GDPR)
• Right not to be subjected to a decision based solely on automated processing, including profiling (Article 22 GDPR)

If you believe that the processing of your data violates data protection law or that your data protection rights have otherwise been violated in any way, you can contact the Federal Commissioner for Data Protection and Freedom of Information (BfDI) .

​Evaluation of visitor behavior
In the following privacy policy we inform you whether and how we evaluate data from your visit to this website. The evaluation of the collected data is usually anonymous and we cannot draw any conclusions about you personally from your behavior on this website.

You can find out more about how to object to this evaluation of visit data in the following privacy policy.

​Google Analytics Privacy Policy
We use the analysis tracking tool Google Analytics (GA) from the American company Google Inc. on our website. In Europe, the company Google Ireland Limited (Gordon House, Barrow Street Dublin 4, Ireland) is responsible for all Google services. Google Analytics collects data about your actions on our website. For example, if you click on a link, this action is saved in a cookie and sent to Google Analytics. Using the reports we receive from Google Analytics, we can better tailor our website and service to your needs. Below we will go into more detail about the tracking tool and inform you about which data is saved and how you can prevent this.

What is Google Analytics?
Google Analytics is a tracking tool used to analyse the traffic on our website. In order for Google Analytics to work, a tracking code is built into the code of our website. When you visit our website, this code records various actions that you perform on our website. As soon as you leave our website, this data is sent to the Google Analytics servers and stored there.

​Google processes the data and we receive reports about your user behavior. These may include the following reports:

• ​Target group reports : Through target group reports we get to know our users better and know more precisely who is interested in our service.
• Ad Reporting: Ad Reporting helps us analyze and improve our online advertising.
• Acquisition reports: Acquisition reports give us helpful information about how we can get more people excited about our service.
• Behavioral reports: This tells us how you interact with our website. We can see which path you take on our site and which links you click.
• Conversion reports: A conversion is a process in which you perform a desired action based on a marketing message. For example, when you go from being a pure website visitor to becoming a buyer or newsletter subscriber. These reports help us learn more about how our marketing measures are received by you. This is how we want to increase our conversion rate.
• Real-time reports: Here we always know immediately what is happening on our website. For example, we can see how many users are currently reading this text.

​Why do we use Google Analytics on our website?
Our goal with this website is clear: we want to offer you the best possible service. The statistics and data from Google Analytics help us achieve this goal.

The statistically evaluated data gives us a clear picture of the strengths and weaknesses of our website. On the one hand, we can optimize our site so that it is easier for interested people to find on Google. On the other hand, the data helps us to better understand you as a visitor. We therefore know exactly what we need to improve on our website in order to offer you the best possible service. The data also helps us to carry out our advertising and marketing measures in a more personalized and cost-effective way. After all, it only makes sense to show our products and services to people who are interested in them.

What data is stored by Google Analytics?
Google Analytics uses a tracking code to create a random, unique ID that is linked to your browser cookie. This is how Google Analytics recognizes you as a new user. The next time you visit our site, you will be recognized as a "returning" user. All collected data is stored together with this user ID. This is what makes it possible to evaluate pseudonymous user profiles.

Identifiers such as cookies and app instance IDs are used to measure your interactions on our website. Interactions are all types of actions you perform on our website. If you also use other Google systems (such as a Google account), data generated through Google Analytics can be linked to third-party cookies. Google does not share Google Analytics data unless we as the website operator approve this. Exceptions may apply if required by law.

The following cookies are used by Google Analytics:

​Name : _ga
Value: 2.1326744211.152311199095-5
Purpose: By default, analytics.js uses the cookie _ga to store the user ID. Basically, it is used to distinguish between website visitors.
Expiry date: after 2 years

​Name : _gid
Value: 2.1687193234.152311199095-1
Purpose: The cookie is also used to distinguish between website visitors.
Expiry date: after 24 hours

Name: _gat_gtag_UA_<property-id>
Value: 1
Purpose: Used to reduce the request rate. If Google Analytics is provided via Google Tag Manager, this cookie is named _dc_gtm_ <property-id>.
Expiry date: after 1 minute

​Name : AMP_TOKEN
Value: not specified
Purpose: The cookie has a token that can be used to retrieve a user ID from the AMP Client ID service. Other possible values ​​indicate a logout, a request, or an error.
Expiry date: after 30 seconds up to one year

Name: __utma
Value: 1564498958.1564498958.1564498958.1
Purpose: This cookie enables us to track your behavior on the website and measure performance. The cookie is updated each time information is sent to Google Analytics.
Expiry date: after 2 years

Name: __utmt
Value: 1
Purpose: The cookie is used like _gat_gtag_UA_<property-id> to throttle the request rate.
Expiry date: after 10 minutes

Name: __utmb
Value: 3.10.1564498958
Purpose: This cookie is used to determine new sessions. It is updated every time new data or information is sent to Google Analytics.
Expiry date: after 30 minutes

Name: __utmc
Value: 167421564
Purpose: This cookie is used to establish new sessions for returning visitors. This is a session cookie and is only stored until you close the browser again.
Expiry date: After closing the browser

Name: __utmz
Value: m|utmccn=(referral)|utmcmd=referral|utmcct=/
Purpose: The cookie is used to identify the source of visitors to our website. This means that the cookie stores where you came to our website from. This could be another page or an advertisement.
Expiry date: after 6 months

Name: __utmv
Value: not specified
Purpose: The cookie is used to store custom user data. It is always updated when information is sent to Google Analytics.
Expiry date: after 2 years

Note: This list cannot claim to be complete, as Google is constantly changing its choice of cookies.

Here we show you an overview of the most important data collected with Google Analytics:

Heatmaps: Google creates so-called heatmaps. Heatmaps show exactly the areas you click on. This gives us information about where you are on our site.

Session duration: Google defines the session duration as the time you spend on our site without leaving the site. If you have been inactive for 20 minutes, the session ends automatically.

Bounce rate: A bounce occurs when you only view one page on our website and then leave our website again.

Account creation: When you create an account or place an order on our website, Google Analytics collects this data.

IP address: The IP address is only displayed in abbreviated form so that no clear assignment is possible.

Location: The IP address can be used to determine the country and your approximate location. This process is also known as IP location determination.

Technical information: Technical information includes, among other things, your browser type, your Internet service provider or your screen resolution.

Source: Google Analytics or us, of course, are also interested in which website or which advertisement you came to our site from.

Other data includes contact details, any ratings, the playback of media (e.g. when you play a video on our site), sharing content via social media or adding it to your favorites. This list is not exhaustive and only serves as a general guide to data storage by Google Analytics.

How long and where is the data stored?
Google has its servers distributed all over the world. Most of the servers are located in America and therefore your data is mostly stored on American servers. You can find out exactly where the Google data centers are here: https://www.google.com/about/datacenters/inside/locations/?hl=de

Your data is distributed across different physical storage devices. This has the advantage that the data can be accessed more quickly and is better protected against manipulation. Each Google data center has emergency programs for your data. If, for example, Google's hardware fails or natural disasters paralyze servers, the risk of a service interruption at Google remains low.

Google Analytics has a standard retention period of 26 months for your user data. After that, your user data is deleted. However, we have the option of choosing the retention period for user data ourselves. We have five options available for this:

• Deletion after 14 months
• Deletion after 26 months
• Deletion after 38 months
• Deletion after 50 months
• No automatic deletion

When the specified period has expired, the data is deleted once a month. This retention period applies to your data that is linked to cookies, user recognition and advertising IDs (e.g. cookies from the DoubleClick domain). Report results are based on aggregated data and are stored independently of user data. Aggregated data is a fusion of individual data into a larger unit.

How can I delete my data or prevent data storage?
Under European Union data protection law, you have the right to obtain information about your data, to update it, to delete it, or to restrict it. You can use the browser add-on to deactivate Google Analytics JavaScript (ga.js, analytics.js, dc.js) to prevent Google Analytics from using your data. You can download and install the browser add-on at https://tools.google.com/dlpage/gaoptout?hl=de . Please note that this add-on only deactivates data collection by Google Analytics.

If you generally want to deactivate, delete or manage cookies (independent of Google Analytics), there are separate instructions for each browser:

Chrome: Delete, enable and manage cookies in Chrome

Safari: Managing cookies and website data with Safari

Firefox: Clear cookies to remove data that websites have stored on your computer

Internet Explorer: Deleting and managing cookies

Microsoft Edge: Delete and manage cookies

Google Analytics is an active participant in the EU-US Privacy Shield Framework, which regulates the correct and secure transfer of personal data. You can find more information on this at https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&tid=311199095 . We hope we have been able to provide you with the most important information about data processing by Google Analytics. If you would like to find out more about the tracking service, we recommend these two links: http://www.google.com/analytics/terms/de.html and https://support.google.com/analytics/answer/6004245?hl=de .

Google Tag Manager Privacy Policy
We use the Google Tag Manager from Google Inc. for our website. In Europe, the company Google Ireland Limited (Gordon House, Barrow Street Dublin 4, Ireland) is responsible for all Google services. This Tag Manager is one of many helpful marketing products from Google. Using the Google Tag Manager, we can centrally integrate and manage code sections from various tracking tools that we use on our website.

In this privacy policy we want to explain to you in more detail what the Google Tag Manager does, why we use it and in what form data is processed.

What is Google Tag Manager?
The Google Tag Manager is an organizational tool that we can use to integrate and manage website tags centrally and via a user interface. Tags are small sections of code that, for example, record (track) your activities on our website. JavaScript code sections are inserted into the source code of our site for this purpose. The tags often come from Google's internal products such as Google Ads or Google Analytics, but tags from other companies can also be integrated and managed via the manager. Such tags perform different tasks. They can collect browser data, feed marketing tools with data, integrate buttons, set cookies and also track users across multiple websites.

Why do we use Google Tag Manager for our website?
As the saying goes: organization is half the battle! And of course that also applies to maintaining our website. In order to make our website as good as possible for you and all people who are interested in our products and services, we need various tracking tools such as Google Analytics. The data collected by these tools shows us what interests you most, where we can improve our services and which people we should show our offers to. And in order for this tracking to work, we need to integrate the appropriate JavaScript codes into our website. In principle, we could integrate each code section of the individual tracking tools separately into our source code. However, this takes a relatively long time and it is easy to lose track. That is why we use the Google Tag Manager. We can easily integrate the necessary scripts and manage them from one place. In addition, the Google Tag Manager offers an easy-to-use user interface and no programming knowledge is required. This is how we manage to keep order in our tag jungle.

What data is stored by Google Tag Manager?
The Tag Manager itself is a domain that does not set cookies and does not store any data. It acts as a mere "administrator" of the implemented tags. The data is recorded by the individual tags of the various web analysis tools. The data is essentially passed through to the individual tracking tools in the Google Tag Manager and is not stored.

However, things are very different with the tags integrated in the various web analysis tools, such as Google Analytics. Depending on the analysis tool, various data about your web behavior is collected, stored and processed, usually with the help of cookies. Please read our data protection texts for the individual analysis and tracking tools that we use on our website.

In the account settings of the Tag Manager, we have allowed Google to receive anonymized data from us. However, this only concerns the use and utilization of our Tag Manager and not your data that is stored via the code sections. We enable Google and others to receive selected data in anonymized form. We therefore agree to the anonymous sharing of our website data. Despite extensive research, we were unable to find out exactly which summarized and anonymous data is passed on. In any case, Google deletes all information that could identify our website. Google summarizes the data with hundreds of other anonymous website data and creates user trends as part of benchmarking measures. Benchmarking compares your own results with those of competitors. Processes can be optimized on the basis of the information collected.

How long and where is the data stored?

When Google stores data, it stores this data on Google's own servers. The servers are spread across the world. Most are located in America. You can find out exactly where the Google servers are located at https://www.google.com/about/datacenters/inside/locations/?hl=de .

You can find out how long the individual tracking tools store your data in our individual data protection texts for each tool.

How can I delete my data or prevent data storage?

The Google Tag Manager itself does not set any cookies, but manages tags from various tracking websites. In our data protection texts for the individual tracking tools, you will find detailed information on how you can delete or manage your data.

Google is an active participant in the EU-US Privacy Shield Framework, which regulates the correct and secure transfer of personal data. You can find more information at https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&tid=311199095 . If you would like to learn more about Google Tag Manager, we recommend that you read the FAQs at https://www.google.com/intl/de/tagmanager/faq.html.

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Newsletter Privacy Policy

If you sign up for our newsletter, you transmit the personal data mentioned above and give us the right to contact you by email. We use the data stored when you sign up for the newsletter exclusively for our newsletter and do not pass it on.

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If you unsubscribe from the newsletter – you will find the link for this at the bottom of every newsletter – we will delete all data that was saved when you registered for the newsletter.

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Google Ads (Google AdWords) Conversion Tracking Privacy Policy

We use Google Ads (formerly Google AdWords) as an online marketing measure to advertise our products and services. In this way, we want to make more people on the Internet aware of the high quality of our offers. As part of our advertising measures through Google Ads, we use conversion tracking from Google Inc. on our website. In Europe, however, the company Google Ireland Limited (Gordon House, Barrow Street Dublin 4, Ireland) is responsible for all Google services. With the help of this free tracking tool, we can better tailor our advertising offer to your interests and needs. In the following article, we want to go into more detail about why we use conversion tracking, which data is stored and how you can prevent this data storage.

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What is Google Ads Conversion Tracking?

Google Ads (formerly Google AdWords) is Google Inc.'s in-house online advertising system. We are confident in the quality of our offering and want as many people as possible to get to know our website. In the online area, Google Ads offers the best platform for this. Of course, we also want to gain a precise overview of the cost-benefit factor of our advertising campaigns. That's why we use the Google Ads conversion tracking tool.

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But what exactly is a conversion? A conversion occurs when you go from being a purely interested website visitor to being an active visitor. This always happens when you click on our ad and then perform another action, such as visiting our website. We use Google's conversion tracking tool to record what happens after a user clicks on our Google Ads ad. For example, we can see whether products are purchased, services are used or whether users have signed up for our newsletter.

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Why do we use Google Ads conversion tracking on our website?

We use Google Ads to draw attention to our offer on other websites. The aim is for our advertising campaigns to really only reach those people who are interested in our offers. With the conversion tracking tool, we can see which keywords, ads, ad groups and campaigns lead to the desired customer actions. We can see how many customers interact with our ads on a device and then make a conversion. Using this data, we can calculate our cost-benefit factor, measure the success of individual advertising measures and consequently optimize our online marketing measures. We can also use the data obtained to make our website more interesting for you and tailor our advertising offer even more individually to your needs.

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What data is stored in Google Ads Conversion Tracking?

We have integrated a conversion tracking tag or code snippet on our website to better analyze certain user actions. When you click on one of our Google Ads ads, the "Conversion" cookie from a Google domain is stored on your computer (usually in the browser) or mobile device. Cookies are small text files that store information on your computer.

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Here are the data of the most important cookies for Google conversion tracking:

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Name: Conversion
Value: EhMI_aySuoyv4gIVled3Ch0llweVGAEgt-mr6aXd7dYlSAGQ311199095-3
Purpose: This cookie stores every conversion you make on our site after you came to us via a Google Ad.
Expiry date: after 3 months

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Name: _gac
Value: 1.1558695989.EAIaIQobChMIiOmEgYO04gIVj5AYCh2CBAPrEAAYASAAEgIYQfD_BwE
Purpose: This is a classic Google Analytics cookie and is used to record various actions on our website.
Expiry date: after 3 months

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Note: The cookie _gac only appears in connection with Google Analytics. The above list is not exhaustive, as Google also uses other cookies for analytical evaluations.

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As soon as you complete an action on our website, Google recognizes the cookie and saves your action as a so-called conversion. As long as you are surfing our website and the cookie has not yet expired, we and Google recognize that you found us via our Google Ads ad. The cookie is read and sent back to Google Ads with the conversion data. It is also possible that other cookies are used to measure conversions. Google Ads conversion tracking can be further refined and improved using Google Analytics. For ads that Google displays in various places on the web, cookies called “__gads” or “_gac” may be set under our domain. Since September 2017, various campaign information from analytics.js has been stored using the _gac cookie. The cookie stores this data as soon as you visit one of our pages for which Google Ads automatic tagging has been set up. Unlike cookies that are set for Google domains, Google can only read these conversion cookies when you are on our website. We do not collect or receive any personal data. We receive a report from Google with statistical evaluations. For example, we find out the total number of users who clicked on our ad and we see which advertising measures were well received.

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How long and where is the data stored?

At this point we would like to point out that we have no influence on how Google uses the data collected. According to Google, the data is encrypted and stored on secure servers. In most cases, conversion cookies expire after 30 days and do not transmit any personal data. The cookies named "Conversion" and "_gac" (which is used in conjunction with Google Analytics) have an expiration date of 3 months.

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How can I delete my data or prevent data storage?

You have the option of not participating in Google Ads conversion tracking. If you deactivate the Google Conversion Tracking cookie in your browser, you block conversion tracking. In this case, you will not be included in the tracking tool's statistics. You can change the cookie settings in your browser at any time. This works a little differently for each browser. Here are instructions on how to manage cookies in your browser:

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Chrome: Delete, enable and manage cookies in Chrome

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Safari: Managing cookies and website data with Safari

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Firefox: Clear cookies to remove data that websites have stored on your computer

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Internet Explorer: Deleting and managing cookies

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Microsoft Edge: Delete and manage cookies

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If you do not want cookies at all, you can set your browser so that it always informs you when a cookie is to be placed. This way you can decide for each individual cookie whether you want to accept the cookie or not. Downloading and installing this browser plug-in at https://support.google.com/ads/answer/7395996 will also deactivate all "advertising cookies". Please note that deactivating these cookies will not prevent you from seeing advertisements, only personalized advertising.

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Through certification for the American-European data protection agreement “Privacy Shield”, the American company Google LLC must comply with the data protection laws applicable in the EU. If you would like to find out more about data protection at Google, we recommend reading Google's general data protection declaration: https://policies.google.com/privacy?hl=de.

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Embedded social media elements Privacy Policy

We integrate elements from social media services on our website to display images, videos and texts.
By visiting pages that display these elements, data is transferred from your browser to the respective social media service and stored there. We have no access to this data.
The following links take you to the pages of the respective social media services where it is explained how they handle your data:

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• Instagram privacy policy: https://help.instagram.com/519522125107875

• The Google privacy policy applies to YouTube: https://policies.google.com/privacy?hl=de

• Facebook data policy: https://www.facebook.com/about/privacy

• Twitter privacy policy: https://twitter.com/de/privacy

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Cookiebot Privacy Policy

We use functions from the provider Cookiebot on our website. Cookiebot is operated by Cybot A/S, Havnegade 39, 1058 Copenhagen, DK. Cookiebot offers us, among other things, the option of providing you with a comprehensive cookie notice (also known as a cookie banner or cookie notice). By using this function, your data can be sent to Cookiebot or Cybot, stored and processed. In this privacy policy, we inform you why we use Cookiebot, which data is transferred and how you can prevent this data transfer.

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What is Cookiebot?

Cookiebot is a software product from the company Cybot. The software automatically creates a GDPR-compliant cookie notice for our website visitors. In addition, the technology behind Cookiebot scans, controls and evaluates all cookies and tracking measures on our website.

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Why do we use Cookiebot on our website?

We take data protection very seriously. We want to show you exactly what is going on on our website and what data is stored about you. Cookiebot helps us to get a good overview of all our cookies (first-party and third-party cookies). This allows us to provide you with precise and transparent information about the use of cookies on our website. You always receive an up-to-date and data protection-compliant cookie notice and decide for yourself which cookies you allow and which you don't.

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What data does Cookiebot store?

If you allow cookies, the following data will be transferred to Cybot, stored and processed.

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• IP address (in anonymized form, the last 3 digits are set to 0)

• Date and time of your consent

• our website URL

• technical browser data

• encrypted, anonymous key

• the cookies you have allowed (as proof of consent)

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The following cookies are set by Cookiebot if you have agreed to the use of cookies:

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Name: CookieConsent
Value: {stamp:'P7to4eNgIHvJvDerjKneBsmJQd9311199095-2
Purpose: This cookie stores your consent status. This allows our website to read and follow the current status on future visits.
Expiry date: after one year

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Name: CookieConsentBulkTicket
Value: kDSPWpA%2fjhljZKClPqsncfR8SveTnNWhys5NojaxdFYBPjZ2PaDnUw%3d%3311199095-6
Purpose: This cookie is set if you allow all cookies and have thus activated “collective consent”. The cookie then stores its own random and unique ID.
Expiry date: after one year

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Note: Please remember that this is an example list and we cannot claim to be complete. In the cookie declaration at https://www.cookiebot.com/de/cookie-declaration/ you can see which other cookies can be used.

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According to Cybot's privacy policy, the company does not sell personal data. However, Cybot shares data with trusted third parties or subcontractors who help the company achieve its own business goals. Data is also shared when it is legally required.

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How long and where is the data stored?

All data collected is transferred, stored and forwarded exclusively within the European Union. The data is stored in an Azure data center (cloud provider is Microsoft). You can find out more about all "Azure regions" at https://azure.microsoft.com/de-de/global-infrastructure/regions/ . All user data is deleted by Cookiebot after 12 months from registration (cookie consent) or immediately after termination of the Cookiebot service.

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How can I delete my data or prevent data storage?

You have the right to access and delete your personal data at any time. You can prevent data collection and storage, for example, by rejecting the use of cookies via the cookie notice. Your browser offers another option for preventing data processing or managing it according to your wishes. Cookie management works slightly differently depending on the browser. Here you can find instructions for the most popular browsers currently:

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Chrome: Delete, enable and manage cookies in Chrome

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Safari: Managing cookies and website data with Safari

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Firefox: Clear cookies to remove data that websites have stored on your computer

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Internet Explorer: Deleting and managing cookies

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Microsoft Edge: Delete and manage cookies

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If you would like to learn more about the privacy policy of “Cookiebot” or the company behind it, Cybot, we recommend that you read the privacy policy at https://www.cookiebot.com/de/privacy-policy/ .

Sofortüberweisung Privacy Policy

On our website we offer the payment method "Sofortüberweisung" from the company Sofort GmbH for cashless payment. Sofort GmbH has belonged to the Swedish company Klarna since 2014, but has its headquarters in Germany, Theresienhöhe 12, 80339 Munich.

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If you choose this payment method, personal data will be transmitted to Sofort GmbH or Klarna, stored and processed there. This privacy policy text provides you with an overview of data processing by Sofort GmbH.

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What is an “instant transfer”?

Sofortüberweisung is an online payment system that allows you to place an order via online banking. The payment is processed by Sofort GmbH and we immediately receive information about the payment made. This method can be used by any user who has an active online banking account with PIN and TAN. Only a few banks do not yet support this payment method.

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Why do we use “Sofortüberweisung” on our website?

Our goal with our website and our integrated online shop is to offer you the best possible service. In addition to the overall experience on the website and our offers, this also includes smooth, fast and secure payment processing for your orders. To ensure this, we use "Sofortüberweisung" as a payment system.

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What data is stored by “Sofortüberweisung”?

If you make an instant transfer using the Sofort/Klarna service, data such as name, account number, bank code, subject, amount and date are stored on the company's servers. We also receive this information via the payment confirmation.

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As part of the account coverage check, Sofort GmbH checks whether your account balance and overdraft facility cover the payment amount. In some cases, it is also checked whether instant transfers have been successfully carried out in the last 30 days. In addition, your user identification (such as authorization number or contract number) is collected and stored in abbreviated (“hashed”) form and your IP address. For SEPA transfers, BIC and IBAN are also stored.

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According to the company, no other personal data (such as account balances, sales data, credit limit, account lists, mobile phone number, authentication certificates, security codes or PIN/TAN) are collected, stored or passed on to third parties.

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Sofortüberweisung also uses cookies to make its own service more user-friendly. When you order a product, you will be redirected to the Sofort or Klarna website. After successful payment, you will be redirected to our thank you page. The following three cookies are set here:

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Name: SOFUEB
Value: e8cipp378mdscn9e17kajlfhv7311199095-5
Purpose: This cookie stores your session ID.
Expiry date: after ending the browser session

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Name: User[user_cookie_rules] Value: 1
Purpose: This cookie stores your consent to the use of cookies.
Expiry date: after 10 years

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Name: _ga
Value: GA1.2.69759879.1589470706
Purpose: By default, analytics.js uses the cookie _ga to store the user ID. Basically, it is used to distinguish between website visitors. This is a cookie from Google Analytics.
Expiry date: after 2 years

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Note: The cookies listed here do not claim to be complete. It is always possible that Sofortüberweisung also uses other cookies.

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How long and where is the data stored?

All data collected is stored within the legal retention period. This period can last between three and ten years.

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Klarna/Sofort GmbH tries to store data only within the EU or the European Economic Area (EEA). If data is transferred outside the EU/EEA, data protection must comply with the GDPR, the country must be subject to an adequacy decision by the EU or have the US Privacy Shield certificate.

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How can I delete my data or prevent data storage?

You can withdraw your consent for Klarna to process personal data at any time. You also always have the right to information, correction and deletion of your personal data. To do so, you can simply contact the company's data protection team by email at datenschutz@sofort.com .

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You can manage, delete or deactivate any cookies that Sofortüberweisung uses in your browser. This works in different ways depending on your preferred browser. The following instructions show how to manage cookies in the most common browsers:

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Chrome: Delete, enable and manage cookies in Chrome

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Safari: Managing cookies and website data with Safari

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Firefox: Clear cookies to remove data that websites have stored on your computer

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Internet Explorer: Deleting and managing cookies

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Microsoft Edge: Delete and manage cookies

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If you would like to learn more about data processing through the “Sofortüberweisung” service of Sofort GmbH, we recommend that you read the privacy policy at https://www.sofort.de/datenschutz.html.

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Wix Privacy Policy

We use the Wix website builder from the Israeli company Wix.com Ltd., 40 Hanamal Tel Aviv St., Tel Aviv 6350671, Israel for our website. In addition to the headquarters in Tel Aviv, there are other company offices such as in Berlin, Dublin, Vancouver and New York. By using Wix, your personal data may also be collected, stored and processed. With this privacy policy, we want to explain to you why we use Wix, which data is stored where and how you can prevent this data storage.

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What is Wix?

Wix is ​​a website builder that allows you to easily create HTML5 websites and mobile websites. This online platform is based on the cloud principle and you can easily integrate various functions from Wix or third-party providers into your own website.

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Why do we use Wix on our website?

To work on our website, we need an easy-to-use system that allows us to present you with a beautiful design and interesting content quickly and easily. With Wix, we have found the right system for this. Thanks to Wix's ease of use and comprehensive functions, we can design our web presence according to our wishes and offer you good user-friendliness.

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What data does Wix store?

Non-personal data includes technical usage information such as browser activity, clickstream activity, session heatmaps and data about your computer, operating system, browser, screen resolution, language and keyboard settings, Internet service provider and the date of the page visit.

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In addition, personal data is also collected. This primarily includes contact details (email address or telephone number, if you provide them), IP address or your geographical location.

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Tracking systems such as cookies are used to collect data about your behavior on our website. For example, it records which subpages you particularly like, how long you spend on individual pages, when you leave a page again (bounce rate) or which preferences you have chosen (e.g. language selection). Based on this data, Wix.com can also better adapt its marketing measures to your interests and user behavior. The next time you visit our website, our website will be displayed as you configured it beforehand. Wix.com may also pass on personal data to third parties (such as service providers).

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Below we show you example cookies used by Wix:

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Name: XSRF TOKEN
Value: 1591628008|P01ovn-JtsrK
Purpose: This cookie is a security cookie and prevents so-called cross-site request forgery, which is an attack on a computer system.
Expiry date: after end of session

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Name: _wixCIDX
Value: b2474394-b64f-4c7a-a598-16b9043a8938311199095-9
Purpose: This cookie enables you to log in to our website with corresponding data storage in order to shorten the login process the next time.
Expiry date: after 3 months

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Name: AWSELB
Value: EB626B5A40C80CEFD0EB26286F9684716FECD023880992D31DEC38311199095-1
Purpose: This cookie is used to distribute the load on the website across multiple servers. This increases the loading speed of the page.
Expiry date: after one hour

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Name: AWSELBCORS
Value: 85FDC7C91873988D19D2D53305AA8CAB73AF02FCEAEB626B5A40C
Purpose: We have not yet been able to find out any further information about this cookie. As soon as we know more, you will be informed.
Expiry date: after one hour

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Note: Please note that the cookies shown above are examples and this list is not exhaustive.

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How long and where is the data stored?

The data can be stored on various servers located around the world. For example, the data can be stored in the USA, Ireland, South Korea, Taiwan or Israel.
Wix always stores data until it is no longer required for the service provided. We have not yet been able to find out any further information about the duration of data storage.

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How can I delete my data or prevent data storage?

You have the option to update, correct or delete your personal data at any time. You can also contact the Wix Data Protection Department directly at privacy@wix.com .

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To deactivate, delete or manage cookies, you simply need to select the appropriate settings in your browser. This works slightly differently depending on the browser. The following instructions show how you can set or manage cookies in the most common browsers according to your wishes.

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Chrome: Delete, enable and manage cookies in Chrome

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Safari: Managing cookies and website data with Safari

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Firefox: Clear cookies to remove data that websites have stored on your computer

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Internet Explorer: Deleting and managing cookies

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Microsoft Edge: Delete and manage cookies

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Wix.com Ltd. is headquartered in Israel. Israel is considered by the European Commission as a country that provides adequate protection for the personal data of EU citizens.

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In addition, Wix.com is also an active participant in the EU-US Privacy Shield Framework, which also regulates the correct and secure transfer of personal data. You can find more information on this at https://www.privacyshield.gov/participant?id=a2zt0000000GnbGAAS&status=Active . With this privacy policy, we have provided you with the most important information about data processing by Wix.com. If you would like to find out more about this, we recommend that you read the company's privacy policy at https://de.wix.com/about/privacy.

Privacy Policy

Effective Date: 06.04.2023

Updated: 06.04.2023

Weber Protect GmbH is committed to protecting your privacy. This Privacy Policy (“Policy”) describes our practices in connection with information privacy on Personal Data we process through your individual use of the following services, products, and related mobile applications (collectively, the “Products”):

• Weber Protect Mobile Application

Before you use our Products, please carefully read through this Policy and understand our purposes and practices of collection, processing of your Personal Data, including how we use, store, share and transfer Personal Data. In the Policy you will also find ways to execute your rights of access, update, delete or protect your Personal Data.

When you accept this Policy when you register with your Personal Data, or if you start to use our Products and does not expressly object to the contents of this Policy, we will consider that you fully understand and agree with this Policy. If you have any question regarding this Policy, please do not hesitate to contact us via:

Weber Protect GmbH
Mail: info@weberprotect.com

Definition

In this Policy, Personal Data means information generated, collected, recorded and/or stored, electronically or otherwise, that can be used to identify an individual or reflect the activity of an individual, either from that information alone, or from that information and other information we have access to about that individual.

Personal Sensitive Data includes personal biometric information, communication records and contents, health information, transaction information, and precise location information. When we collect Personal Sensitive Data from you, we will generate an explicit notification for your consent before we collection personal sensitive data about you.

Smart Devices refers to those computing devices produced or manufactured by hardware manufacturers, with human-machine interface and the ability to transmit data that connect wirelessly to a network, including: smart home appliances, smart wearable devices, etc.

Apps refers to those mobile applications developed by Weber Protect GmbH provide end users remote control to Smart Devices and with the ability to connect to the supplier IoT Platform.

What Personal Data do we collect

In order to provide our services to you, we will ask you to provide necessary Personal Data that is required to provide those services. If you do not provide your Personal Data, we may not be able to provide you with our products or services.

1. Information You Voluntarily Provide Us

Registered Account Data: When you register an account with us, we may collect your name and contact details, such as your email address, phone number, user name, and login credentials. During your interaction with our Products, we may further collect your nickname, profile picture, country code, language preference or time zone information into your account.

Feedback: When using feedback and suggestion features in our Products, we will collect your email address, mobile phone number and your feedback content to address your problems and solve device failures on a timely basis.

Information based on additional functions:

Confirm: the system permissions that allow in the your App

In order to offer you with more convenient and higher-quality Services with optimized user experiences, we may collect and use certain information if you consent to use additional functions in the App. Please note, if you do not provide such information, you may continue to use basic Services of the App and connected Smart Devices, but certain features based on these additional functions may not be available. These additional functions may include:

• Additional functions based on location information:
  • When you enable the location-based functions through permission settings on your mobile device, we will collect and process your location information to enable these functions, such as pairing with your Smart Devices. Also, we may collect information about your: a) real-time and precise location, for instance when you choose to use the automation scenarios for controlling your Smart Devices, or b) non-precise geo-location when you use certain Smart Devices or the Services, such as robot cleaner and weather service.
  • Based on your consent, when you enable the geo-fence feature, your location information will be generated and shared with Google Maps services. Please note that Google has corresponding data protection measures, which you may refer to Google’s Data Processing and Security Terms for more details.
  • You may disable the collection and use of your location information by changing your mobile device settings (“My – Setting – Privacy Right Setting – Switch on/off Location Information), upon which we will cease to collect and use your location information.
• Additional services based on camera:
  • You may use the camera to scan the code by turning on the camera permission to pair with a Smart Device, take video, etc. Please be aware that even if you have agreed to enable the camera permission, we will only obtain information when you actively use the camera for scanning codes, video recording, etc.
  • You may opt-out the using of camera permission: “My – Setting – Privacy Right Setting – Switch on/off Camera”.
• Additional services for accessing and uploading pictures/videos based on photo albums (picture library/video library):
  • You can use this function to upload your photos/pictures/videos after turning on the photo album permission, so as to realize functions such as changing the avatar, reporting device usage problems by providing photo proofs, etc. When you use the photos and other functions, we will not recognize this information; but when you report a device usage problem, we may use the photos/pictures you upload to locate your problem.
  • You may opt-out the using of photo album permission: “My – Setting – Privacy Right Setting – Switch on/off Photo Album”.
• Additional services related to microphone-based service:
  • You can use the microphone to send voice information after turning on the microphone permission, such as shooting videos, waking up the voice assistant, etc. For these functions, we will collect your voice information to recognize your command. Please be aware that even if you have agreed to enable the microphone permission, we will only obtain voice information through the microphone when you voluntarily activate the microphone in the App.
  • You may opt-out the using of microphone permission: “My – Setting – Privacy Right Setting – Switch on/off Microphone”.
• Additional services based on storage permission (Android):
  • The purpose is to ensure the stable operation of the App by utilizing the storage permission. After you give or indicate the permission to read/write your mobile device’s storage, we will access pictures, files, crash log information and other necessary information from your mobile device’s storage to provide you with functions, such as information publications, or record the crash log information locally.
  • You may opt-out the using of storage permission: ”My – Setting – Privacy Right Setting – Switch on/off Storage”.
• Additional services based on Notification permission:
  • The reason why we ask you for the permission is to send you notifications about using the Smart Devices or Services, especially if you have purchased security services and you require an alert or message so that you can capture the real-time status.
  • You may opt-out the using of App notifications: “My – Message Center – Setting – Switch on/off Notifications”.
• Additional services based on Alert Window permission:
  • You may choose to bind a camera in the App and require the App to display the real-time image of the camera in a separate window.
  • You may opt-out the using of alert window information: My – Setting – Privacy Right Setting - Switch on/off Alert Window”.
• Additional services based on Bluetooth permission:
• You can enable Bluetooth functions after turning on the permission, including controlling the Smart Devices, acquiring status of, discovering and configuring Smart Devices. In these functions, we will communicate with Smart Devices via Bluetooth. Please be aware that even if you have agreed to enable the Bluetooth permission, we will only use Bluetooth for communication in these scenarios: display device status on the home page and Smart Device panel; perform device control on the home page and Smart Device panel; discovering Smart Devices on the home page and the add device page, Smart Device distribution network.
• You may opt-out the using of Bluetooth via “My – Setting – Privacy Setting – Disable/Enable Bluetooth permission”.
• Additional services based on HomeKit permission (iOS):
• You can enable related functions after enabling HomeKit permissions, including discovering Smart Devices, enabling Smart Device network configuration, controlling Smart Devices, and checking device status. Among these functions, we will process data with the "Home“ App that comes with the iOS system through HomeKit. Please be aware that even if you have agreed to enable the HomeKit permission, we will only use it in these scenarios: on the home page, to discover HomeKit devices, HomeKit device network configuration; in "Settings - HomeKit" for discovering HomeKit devices, HomeKit device network configuration.
• You may opt-out the using of HomeKit permission via “My – Settings – Privacy-Settings – Turn off/on HomeKit permission”.
• Additional services based on HealthKit (iOS):
• You can proactively enable related functions after enabling HealthKit permission, including statistics on weight, height, running, and swimming. In these functions, we will exchange data with the health-related functionalities that comes with the iOS system through HealthKit. Please be aware that even if you have agreed to enable HealthKit permission, we will only use them in these scenarios: when you use the health-related Smart Device, such as body fat scales, bracelets, watch and consent to use the HealthKit, the data reported by the Smart Device will be transferred to HealthKit.
• You may opt-out the using of HealthKit permission via “My – Settings – Privacy Settings – Turn off/on HealthKit permission”.
• Please note that if you turn on any permission, you authorize us to collect and use relevant personal information to provide you with corresponding Services. Once you turn off any permission, we will take it as canceling the authorization, and we will no longer continue to collect Personal Data based on the corresponding permissions, and the related functions may be terminated. However, your decision to turn off the permission will not affect the previous collection

2.Information We Collect Automatically
Mobile Device Information: When you interact with our Services, in order to provide and maintain the normal operation of our Services, to improve and optimize our Services, and to protect your account security as well, we automatically collect mobile device information, such as mobile device model number, IP address, wireless connection information, the type and version of the operating system, application version number, push notification identifier, log files, and mobile network information. Meanwhile, we will collect your software version number. In order to ensure the security of the operating environment or to provide services, we will collect information about the installed mobile applications and other software you use.
Usage Data: During your interaction with our websites and Services, we automatically collect usage data relating to visits, clicks, downloads, messages sent/received, and other usage of our websites and Services.
Log Information: When you use the App, in order to improve your user experience, the system and exception log may be uploaded, including your IP address, language preference setting, operating system version, date or time of access, so that we can facilitate and accurately identify problems and help you solve them in timely manner.
Please note that we cannot identify a specific individual by using device information or log information alone. However, if these types of non-personal information, combined with other information, may be used to identify a specific individual, such information will be treated as Personal Data. Unless we have obtained your consent or unless otherwise provided by data protection laws and regulations, we will aggregate or desensitize such information..  
3.Smart Devices Related Information:
Basic Information of Smart Devices: When you connect your Smart Devices with the Services, we may collect basic information about your Smart Devices such as device name, device ID, online status, activation time, firmware version, and upgrade information.
Information collected during the process of connecting to a Smart Device: Based on the type of Smart Device you need to connect, the basic information collected includes: Wi-Fi information, device MAC address, etc.
Information Reported by Smart Devices: Depending on the different Smart Devices you elect to connect with our Products or Services, we may collect different information reported by your Smart Devices. For example, Please enter information about the smart device report.
Video surveillance cameras may record videos and pictures and save them in the local storage.
Purposes and legal basis for processing Personal Data
The purpose for which we may process information about you are as follows:
Provide You with Our Services: We process your account data, mobile device information, usage data, location information, and Smart Device related information to provide you with the Services that you have requested. The legal basis for this processing is to perform our contract with you according to the user agreement.
Improve Our Services: We process your mobile device information, usage data, location information and Smart Device related information to ensure the functions and safety of the Services, to develop and improve the Services, to analyze the efficiency of our operations and to prevent and trace fraudulent or inappropriate usage. The legal basis for this processing is to perform our contract with you according to our user agreement.
Non-marketing Communication: We process your Personal Data to send you important information regarding the Services, changes to our terms, conditions, and policies and/or other administrative information. At the same time, we will also send you notifications related to the services you have purchased, such as alert services. You can check the “App Notification” in the App “Me – Message Cetner – Setting – Notification Setting” to manage these communications. When you decide not to enable the Notifications function, we will no longer process your information for such purpose. The legal basis for this processing is to perform our contract with you according to our user agreement.
Data Analysis: In order to analyze the usage of the products we provide and improve your user experience, we will analyze the data you provide us, a) we need to check your problems when you encounter any malfunctions during the usage of the product, under such circumstance, you may not able to opt-out because it is highly relate to your functionalities and quality of using our product and service, and b) analyze data about how you interface with the product or under particular scenarios so that you can better enjoy the convenience brought by our Services, under such circumstance, if you do not agree to data analysis of your data, you can enter the privacy settings of App “My –Settings – Private Settings – Data Analysis” to opt-out your selection. The legal basis for such processing is based on your consent.
Marketing Communication and Personalization: We may process your account data, usage data, device information to personalize product design and to provide you with services tailored for you, such as recommending and displaying information and advertisements regarding products suited to you, and to invite you to participate in surveys relating to your use of the Services. If you do not allow us to process your Personal Data for personalization, you may opt out when you enter the App, or by changing your preferences in “Privacy Settings” “Me – Settings – Privacy Settings – Personalization” in the App. The legal basis for this processing is your consent.
Legal Compliance. We disclose information if we are legally required to do so, or if we have a good faith belief that such use is reasonably necessary to:
comply with a legal obligation, process or request;
enforce our User Agreement and other agreements, policies, and standards, including investigation of any potential violation thereof;
protect the rights, property or safety of us, our users, a third party or the public as required or permitted by law; or
detect, prevent or otherwise address security, fraud or technical issues.
If there is any change in the purposes for processing your personal data, we will inform such change to you via email and/or a prominent notice on our website of such changes of purposes, and choices you may have regarding your Personal Data.
Who do we Share Personal Data with?
At Weber Protect we only share Personal Data in ways that we tell you about. We may share your Personal Data with the following recipients:
To our third-party service providers who perform certain business-related functions for us, such as website hosting, data analysis, payment and credit card processing, infrastructure provision, IT services, customer support service, e-mail delivery services, and other similar services to enable them to provide services to us.
To our customers and other business partners who provide you, directly or indirectly, with your Smart Devices, and/or networks and systems through which you access and use our websites and Services.
To subsidiaries or affiliates within our corporate family for purpose of regular business activities based on our instructions and in compliance with applicable law, this Policy and other appropriate confidentiality and security measures.
To an affiliate or other third party in the event of any reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of our business, assets or stock (including without limitation in connection with any bankruptcy or similar proceedings). In such an event, you will be notified via email and/or a prominent notice on our website of any change in ownership, and choices you may have regarding your Personal Data.
As we believe in good faith that access to, or use, preservation, or disclosure of the information is reasonably necessary or appropriate to:
(a)Comply with applicable law, regulation, legal process, or lawful governmental request;
(b)Enforce our User Agreement and other agreements, policies, and standards, including investigation of any potential violation thereof;
(c) Protect our operation and business systems;
(d)Protect the rights, property or safety of us, our users, a third party or the public as required or permitted by law; or
(e)Perform risk management, screening and checks for unlawful, fraudulent, deceptive or malicious activities.
Except for the third parties mentioned above, we only disclose your Personal Data to other third parties with your consent.
International Transfer of Information Collected
Weber Protect will comply with applicable data localization requirements in corresponding jurisdictions with respect to storage of data. To facilitate our operation, we may transfer, store and process your Personal Data in jurisdictions other than where you live. Laws in these countries may differ from the laws applicable to your country of residence. When we do so, we will ensure that an adequate level of protection is provided for the information by using one or more of the following approaches:
Agreement on the basis of approved EU standard contractual clauses per GDPR Art. 46. For more information, see https://ec.europa.eu/info/law/law-topic/data-protection/international-dimension-data-protection/standard-contractual-clauses-scc_en.
If you would like further detail on the safeguards we have in place, you can contact us directly as described in this Privacy Policy.
Your Rights Relating to Your Personal Data
We respect your rights and control over your Personal Data. You may exercise any of the following rights:

info@weberprotect.com
info@comelder-shop.com
You do not have to pay a fee and we will aim to respond you within 30 days. If you decide to email us, in your request, please make clear what information you would like to have changed, whether you would like to have your Personal Data deleted from our database or otherwise let us know what limitations you would like to put on our use of your Personal Data. Please note that we may ask you to verify your identity before taking further action on your request, for security purposes.
You may:
Request access to the Personal Data that we process about you: "My-Setting-Privacy Settings-Personal Data Export";
Request that we correct inaccurate or incomplete Personal Data about you: 1) Modify your account number (email address or phone number): “My – Setting – Account and Security-Change your Account”; 2) Modify the nickname and/or time zone: "My-Personal Information";
Request deletion of Personal Data about you: “My – Setting – Account and Security-Delete Account”, when you confirm the deletion of your account, your Personal Data will be deleted accordingly.
Request restrictions, temporarily or permanently, on our processing of some or all Personal Data about you: Please send over your request through “My – FAQ & Feedback”, or send over the email request to info@weberprotect.com;
Request transfer of Personal Data to you or a third party where we process the data based on your consent or a contract with you, and where our processing is automated: Please send over your request through “My – FAQ & Feedback, or send over the email request to info@weberprotect.com;
Opt-out or object to our use of Personal Data about you where our use is based on your consent or our legitimate interests.
We will exercise your privacy right to withdraw consent through the following approaches:
1)For privacy permissions acquired through device system settings, your consent can be withdrawn by changing device permissions, including location, camera, local network, Siri, mobile data, photo album (picture library/video library), microphone, Bluetooth settings, notification settings, and other related functions;
2)You may opt-out the non-marketing communication through “My – Message Center – Notification Settings” to manage your selection;
3)You may opt-out the data analysis features through “Me – Settings – Privacy Settings”;
4)You may opt-out the Personalization feature through “Me – Settings – Privacy Settings – Personalization”;
5)Unbind the Smart Device through the App, and the information related to the Smart Device will not be collected;
6)By using product with the "Try Now" mode, and not enable certain location setting for particular smart scene, we will not collect any Personal Data about you;
7)If you previously agreed to associate App account with a third-party service, such as a health platform, please unbind it on the third-party platform.
When you withdraw your consent or authorization, we may not be able to continue to provide you with certain products or services correspondingly. However, your withdrawal of your consent or authorization will not affect the processing of personal information based on your consent before the withdrawal.
About Deletion of the Account: You can find the Delete function through “Me – Settings – Account and Security – Delete Account” (Deactivate Account)
Security Measures
We use commercially reasonable physical, administrative, and technical safeguards to preserve the integrity and security of your Personal Data. Weber Protect GmbH provides various security strategies to effectively ensure data security of user and device. As for device access, Weber Protect GmbH proprietary algorithms are employed to ensure data isolation, access authentication, applying for authorization. As for data communication, communication using security algorithms and transmission encryption protocols and commercial level information encryption transmission based on dynamic keys are supported. As for data processing, strict data filtering and validation and complete data audit are applied. As for data storage, all confidential information of users will be safely encrypted for storage. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any account you might have with us has been compromised), you could immediately notify us of the problem by emailing Weber Protect GmbH.
Data Retention
We process your Personal Data for the minimum period necessary for the purposes set out in this Policy, unless there is a specific legal requirement for us to keep the data for a longer retention period. We determine the appropriate retention period based on the amount, nature, and sensitivity of your Personal Data, and after the retention period ends, we will destruct your Personal Data.
For as long as you require us to fulfill the products and services you request from us as defined in the user agreement;
Personal Data will no longer be retained when you request to remove your Personal Data, we will accordingly complete the task.
When we are unable to do so for technical reasons, we will ensure that appropriate measures are put in place to prevent any further such use of your Personal Data.
Children’s Privacy
Protecting the privacy of young children is especially important to us. The Services are not directed to individuals under the age of thirteen (13) (or such other age provided by applicable law in your country/region of residence), and we request that these individuals do not provide any Personal Data to us. We do not knowingly collect Personal Data from any child unless we first obtain permission from that child’s parent or legal guardian. If we become aware that we have collected Personal Data from any child without permission from that child’s parent or legal guardian, we will take steps to remove that information.
Changes to this Privacy Policy
We may update this Privacy Policy to reflect changes to our information practices. If we make any material changes we will notify you by email (send to the e-mail address specified in your account) or by means of a notice in the mobile applications prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.
Contact Us
If you have any questions about our practices or this Privacy Policy, please contact us as follows:
Weber Protect GmbH
Postal Mailing Address: Ernst-Augustin-Str. 12, 12489 Berlin
Email: info@weberprotect.com